| Question: | What resources do you supply? |
| Answer: | Our service delivers mainly databases that are completely FREE, as well as some fee-based sites, but you can be sure that the amount of the paid resources is pretty small, and they are supplied in case you need a quick and comprehensive paid service - it is important that you can be absolutely sure all of them are trusted. Anyway, you can simply ignore paid sites and use FREE search-it-yourself databases! |
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| Question: | Is it legal? |
| Answer: | Yes, it is. Thousands of professional detectives are using these resources daily, so can YOU! |
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| Question: | Is it complicated to investigate someone? |
| Answer: | Absolutely not. In most cases it's easy just like inserting name and getting instant results. You can view some examples of the searches Urgent Detective suggests at our details page. |
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| Question: | Do you have a guarantee? |
| Answer: | We do, absolutely! But you must understand that we CANNOT guarantee any search results, because we have NO idea of what you will be searching for, and what information you will be using to peform your searches. But we DO guarantee that our service is as described here and on our website. |
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| Question: | Do you provide any support to your customers? |
| Answer: | Yes, we do. We are here to help you 24/7/365! We are working without weekends. Click here to read more. |
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| Question: | Can I just enter someone's name and find out everything about them instantly? |
| Answer: | No. This service is not called the CIA/FBI database online. Detective must dig and do investigations for themselves to find information. We give you the tools that are available on the web, it is up to you how deep you want to dig. |
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| Question: | Do Professional Detectives really use these resources? |
| Answer: | Yes, they really do. Don't believe those who say they don't, because it would be just really STUPID not to use these resources while they are available online and wealth of them are absolutely FREE. The suggested Do-It-Yourself Guides and Tips will teach you the right way to perform different kinds of investigation. |
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| Question: | Will someone ever know I am investigating people? |
| Answer: | No. Neither the person you investigate, nor ANYONE else will ever know you are investigating someone. We take your privacy seriously. |
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| Question: | Are there any other charges besides the $39.95 fee from Urgent Detective? What is the REAL cost of your service? |
| Answer: | No, Urgent Detective will never charge you anything for its service besides small one-time setup fee of just $39.95. That's the real and final cost of our service. No hidden or recurring charges ever. |
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| Question: | How it comes that you always get back to me promptly, even if I contact you to seek assistance late at night or early in the morning? |
| Answer: | Striving to become the leading provider of do-it-yourself desktop investigations support services, Urgent Detective is committed to the highest level of customer satisfaction. That's why we have been trying to answer your questions and help you as quickly as possible, even if it's not always easy. We also want to know how to better serve you, therefore your feedback will be appreciated. |
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| Question: | How often are your resources updated? |
| Answer: | We update our service on daily basis. So, you can expect something new when you come back tomorrow. |
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| Question: | Do I need Social Security Numbers of the people I want to investigate? |
| Answer: | No, you don't. Actually, it would be illegal if you gained/used someone's SSN for the specific purpose of investigating their background without their express permission. From the other hand, in most cases a person's name or address is enough to find more information about them. |
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| Question: | Can I find out someone's SSN using your service? |
| Answer: | No, absolutely not. That is illegal. PERIOD! |
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| Question: | What are system requirements for your service? |
| Answer: | Urgent Detective is compatible with any Internet connected computer or WebTV, regardless of the Operating System or type of browser. |
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